Welcome to ess ess Enterprises ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or purchase our commercial coffee-making and popcorn-making machinery.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Personal Information

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details (processed securely via third-party payment gateways)
• Business name and tax information (if applicable)

Non-Personal Information

• Browser type and version
• IP address
• Pages visited on our website
• Time and date of access
• Referring website (if applicable)

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze trends, and improve our services. You can disable cookies in your browser settings, but some website features may not function properly.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders for commercial coffee and popcorn machines
• To communicate with you regarding orders, inquiries, or customer support
• To improve our website, products, and services
• To send promotional emails (only with your consent; you can opt out anytime)
• To prevent fraud and enhance security

3. How We Share Your Information

We do not sell your personal information. However, we may share it with:

• Payment processors (to complete transactions)
• Shipping carriers (to deliver products)
• Legal authorities (if required by law)
• Service providers (for website hosting, analytics, and marketing)

4. Data Security

We implement industry-standard security measures to protect your data, including encryption (SSL) and secure payment gateways. However, no online transmission is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Restrict or object to data processing
• Request a copy of your stored data

To exercise these rights, contact us using the information below.

6. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, social media). We are not responsible for their privacy practices, so review their policies separately.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on our website with the "Last Updated" date. Continued use of our services constitutes acceptance of the revised policy.